Site map

An overview of the available content on this site. Keep the pointer still over an item for a few seconds to get its description.

The basics
- Introduction to the non profit sector
- Setting up a non profit organisation
- Working for a non profit: the background
- Working for a non profit: your options
- How organisations are funded
- How you can support a charity
- Discussion forums
- Setting up an organisation forum
You & your team
- Recruiting and managing staff
- Recruiting and managing volunteers
- Building teams
- Your professional development
- Employment law and HR
- Your career development - multimedia
- Discussion forums
Your organisation
- Managing day-to-day operations
- Organisation development
- Strategy for non profits
- Improving performance
- Your organisation - multimedia
- Discussion forums
Funding & income
- Funding and income: an overview
- Fundraising
- Commissioning and procurement
- Trading and shops
- Funding and income - multimedia
- Discussion forums
Campaigns & awareness
- Campaigning and lobbying
- Communications and the media
- Marketing & branding
- Campaigns & awareness - multimedia
- Discussion forums
Leadership
- The role of the leader
- Governance
- Managing change
- Leadership - multimedia
- Discussion forums
The café
- The Cafe
Millcaster Tales
- Animated Millcaster
- Past episodes
- About Millcaster
- Characters and organisations
  - Age Aid
    - Ashok
    - Joan
    - Pam
    - Age Aid
    - Sunita
    - Emily
    - Will
  - Focus on the Child
    - Dana
    - Linda
    - Glenn
    - Jim
    - Pete
    - Mark
    - Focus on the Child
    - Siobhan
    - Henry
  - HomeFront
    - HomeFront
    - Ben
    - Trish
    - Hugh
    - Walter
  - Characters and organisations in Millcaster
  - Mill Brew Society
  - MillcARTS
    - Jason
    - MillcARTS
    - Simon
    - Frida
    - Marcus
    - Shania
  - Millcaster Aid to Africa
    - Mercedes
    - Iphigenia
    - Ed
    - Jocelyn
    - Sue
    - Millcaster Aid to Africa
  - Mill Cat Trust
    - Chris
    - Jan
    - Mill Cat Trust
    - Maureen
    - Ron
- Millcaster Tales forum
How to use this site
Boom or bust?
All discussion
KnowHow help
- Reasons to register
- Terms and conditions
- Accessibility help
- KnowHow enewsletters
- About us
- KnowHow's impact
- Using organisations on KnowHow NonProfit
- © Copyright statement
- Privacy and data protection
- Terms and Conditions for online purchases
- Our partners
Tools for Success
- Tools for Success forum
BME links
- Our Partners
- Directory of BME organisations
- About Us
- News
  - Croydon BME Forum launches new website
  - New ICT Facility at Croydon BME Forum
- Events
- BME Links forum
- Past Events
- Contact Us
Croydon BME forum
- About us
- What we do
- Our Strategic Partners
- Become a Member
- Links
- Contact Us
- Membership application form
- Events
- News
  - Croydon BME Forum launches new website
  - New ICT Facility at Croydon BME Forum
discuss
Study Zone
- Essential leadership skills
  - Essential leadership skills - teaser transcript (part one)
  - Essential leadership skills - teaser transcript (part two)
  - Essential leadership skills - teaser transcript (part three)
  - Essential leadership skills - teaser transcript (part four)
- Make the most of your web content
- Digital communications for successful campaigns
- What difference are we making? Understanding and assessing impact.
  - Understanding and assessing impact - teaser transcript (part one)
  - Understanding and assessing impact - teaser transcript (part two)
  - Understanding and assessing impact - teaser transcript (part three)
  - Understanding and assessing impact - teaser transcript (part four)
- Preparing project budgets: 30-minute beginners' guide
- The essentials of charity finance
  - The essentials of charity finance - teaser transcript (part one)
  - The essentials of charity finance - teaser transcript (part two)
  - The essentials of charity finance - teaser transcript (part three)
  - The essentials of charity finance - teaser transcript (part four)
- The cohesive team cycle - five steps to building cohesive teams
  - The cohesive team cycle - teaser transcript (part one)
  - The cohesive team cycle - teaser transcript (part two)
  - The cohesive team cycle - teaser transcript (part three)
  - The cohesive team cycle - teaser transcript (part four)
- Measuring impact
- Leadership
- Team building
- Digital comms
- Help with charity finance
- StudyZone discussion
  - Get the perfect volunteer: creating volunteer roles
  - The board appraisal tool kit
  - Essential leadership skills?
  - Digital communications for successful campaigns
  - Understanding and assessing impact
  - The essentials of charity finance
  - Building cohesive teams
  - Make the most of your web content
  - Writing winning funding bids
  - Strategic social media
  - Charity PR: how to write and get support for your public relations strategy
  - Career reboot: getting a voluntary sector job in tough times
  - Get great press - essential training for charities
  - How to make a web video to promote your cause
  - Innovating to survive and grow
  - How to be resilient
  - Setting up a social enterprise - discussion forum
  - Have a question or something to share? Post it here.
  - Fundraising from your database
  - Managing change in your non profit
  - Managing staff through difficult times
  - Outsourcing for charities
  - Make your board effective - the role of chairs, trustees and CEOs
  - Strategy made easy: simple steps to producing your strategic plan
- Managing staff through difficult times
- Making the most of your database
- Internal comms around strategic direction
- Fundraising from your database
- Outsourcing
- Training on SROI for small/medium groups with limited resources
- Outsourcing for charities
  - test
  - Outsourcing for charities - teaser transcript (part one)
  - Outsourcing for charities - teaser transcript (part two)
  - Outsourcing for charities - teaser transcript (part three)
  - Outsourcing for charities - teaser transcript (part four)
- Write a winning funding bid!
  - Write a winning funding bid - part 2
  - Write a winning funding bid - part 3
  - Write a winning funding bid - part 4
- About StudyZone: transforming voluntary sector training
- How to use social media strategically
- Strategic planning
- Strategy made easy: simple steps to producing your strategic plan
- Strategic social media
- How to ensure top teams (CEO and board) can work well together
- Make your board effective - the role of chairs, trustees and CEOs
- Setting up a social enterprise
- How to start a social enterprise
- How to make volunteer roles appealing?
- How to do effective change management
- Get the perfect volunteer - creating volunteer roles
  - Get the perfect volunteer 3 teaser transcript
  - Get the perfect volunteer 2 teaser transcript
  - Get the perfect volunteer 4 teaser transcript
- Fundraising from your database: how to turn contacts into supporters
- How to make videos
- How to be innovative to ensure survival
- How to make a web video to promote your cause
- Managing difficult staff
- Innovating to survive and grow
- The board appraisal tool kit: self assessment for chairs and trustees
- How to get your charity's stories picked up by the media
- Creating a PR strategy and integrating it into the wider organisational strategy
- How to blog
- How to start a charity / nonprofit
- Lone Working for Volunteers
- How to win the SEO battle
- Managing change in your non profit
  - Managing change in your non profit - teaser transcript (part four)
  - Managing change in your non profit - teaser transcript (part two)
  - Managing change in your non profit - teaser transcript (part three)
  - Managing change in your non profit - teaser transcript (part one)
- How to go through the hard times and come out the other side
- Get great press - essential media training for charities
- StudyZone FAQs
- Career reboot: getting a voluntary sector job in tough times
  - Career reboot: getting a voluntary sector job in tough times (part two)
  - Career reboot: getting a voluntary sector job in tough times (part three)
  - Career reboot: getting a voluntary sector job in tough times (part four)
- Trustee training pack - online tools for trustees, chairs and CEOs
- How to re-invent yourself in the voluntary sector
- New Trustee Induction
- How to be resilient
  - How to be resilient (teaser transcript)- part one
  - How to be resilient (teaser transcript)- part two
  - How to be resilient (teaser transcript)- part three
  - How to be resilient (teaser transcript)- part four
- StudyPass subscriptions
- Working with organisational profiles on KnowHow
- Get your StudyPass subscription and win an iPad 2!
- The 30-minute ‘charity checkup’ phone consultation
- Charity check-up FAQs
- StudyPass subscriber discounts on TechSmith software
- Join an organisation on KnowHow NonProfit
- StudyPass
- How to do a digital strategy (creation, measurement, integration)
- Charity PR: how to write and get support for your public relations strategy
- How to get started in corporate fundraising
- Managing staff through difficult times
  - Managing staff through difficult times (transcript) - teaser, part 4
  - Managing staff through difficult times (transcript) - teaser, part 3
  - Managing staff through difficult times (transcript) - teaser, part 2
  - Managing staff through difficult times (transcript) - teaser, part 1
- Volunteer induction course
Voices from the sector
- The future of infrastructure organisations
- KnowHow and Society Guardian: 'charity effectiveness' podcasts
- Trustee Matching Event
  - Trustee Matching Event
Database admin home
KnowHow NonProfit Lab
- What is the lab?
- Lab discussion
- KnowHow Job Board
  - Communications, Membership and Events Volunteer
- KnowHow NonProfit Store
- Voluntary sector case studies
How to...
- How to write a how-to
- how-to feature
- How to raise money through organising a charity fundraising concert
- How to get your story covered by local media
- How to use Facebook
- How to use Twitter
- How to set up a Facebook presence for your organisation
- How to get started with podcasting
- How to communicate your impact
- How to get free advertising on AdWords using a Google grant
- How to create your own Gift of Confidence box
- How to make the most of the cloud
- How to write more effective fundraising letters
- How to design and use free online surveys
- How to develop mission statements that have impact
- How to write accessible web content
- How to hire a PR agency
- How to set up a Facebook presence for your organisation
- How to set up a cash flow forecast in a spreadsheet
- How to create a blog for your charity
- How to run a Twitter chat
- How to adapt your HR strategy in tough economic times
- How to write a job description and person specification
- How to make your job easier
- How to change your privacy settings on Facebook
- How to write speeches for the voluntary sector
- How to communicate a campaign using video content
- How to innovate
- How to simplify accounting and bookkeeping headaches using online tools
- How to write an e-newsletter
- How to make PR and fundraising work together
- How to write an application to a charitable trust
- How to manage social media
- How to use the internet for fundraising
- How to produce a newsletter
- How to create and manage a flexible, virtual office
- How to create a Green Action Plan
- How to do a google search
- How to develop yourself - with no budget!
- How to fundraise in tough times
- How to sell yourself with your CV
- How to close down a project or organisation
- How to network
- How to set up a microvolunteering project
- How to make your BBC Lifeline Appeal a success
- How to use your company values to recruit, retain and develop staff
- How to motivate your marathon fundraisers and help them raise more money
- How to get funding for a social enterprise
- How to get more followers on Twitter
- How to 'green' your office
- How to raise funds and keep costs down for a small theatre company
- How to create custom Facebook tabs using the new iFrames system?
- How to create QR codes
- How to run effective campaigns
- How to Deliver Confident Presentations
- How to complete a risk assessment
- How to create a marketing plan
- How to deliver confident presentations
- How to develop a social media strategy for your organisation
- How to demotivate, demoralise and disempower your team
- How to write a business plan for a social enterprise
- How to secure pro bono design services
- How to train and develop people without spending a fortune
- How to secure pro bono design services
- How to write a compelling job application
- How to prepare for a job interview
- How to recruit to executive level posts
- How to maximise regular donations for small charities
- How to leave an organisation
- How to do a Google search
- How to collaborate
- How to merge
- How to get started
- How to pitch to the media
- How to write and manage press releases
- How to celebrate a charity anniversary
- How to maximise text donations
- How to cut and control costs
- How to avoid Google penalising your charity web site
- How to maximise text donations
- How to ask for legacies
- How to plan succession
- How to raise funds without directly asking or appealing for them
- How to apply for funding
- How to campaign at festivals
- How to make use of mobile
- How to set up a YouTube channel
- how too do a cv step by step
- How to use social media for market research
- How to manage your membership
- How to get the basics of social media right
- How to launch a fundraising appeal
- How to set up a Google alert
- How to make the most of link building in SEO
- How to increase diversity among trustees
- How to use Twitter for fundraising
- How to run a website satisfaction survey
- How to manage your organisation's reputation
- How to make the Transition
- How to get effective PR from fundraising stories
- How to accept a request
- How to celebrate a charity anniversary
- How to overcome nerves when speaking in public
- How to develop case studies
- How to deal with the media
- How to increase diversity among trustees
- How to use Foursquare
- How to do a background check on local businesses
- How to measure your charities influence
- How to fundraise using Facebook
- How to replace minutes with action logs
- How to Harry Potterise your internet and direct mail appeals... and get donors giving when times are tough
- How to offer tax breaks to US donors
- How to apply for funding
- How to work with web developers
- How to manage your emails
- How to publicise your organisation for next to nothing on and offline
- How to work from home efficiently
- How to hot desk
- How to ask for legacies
- How to design a training workshop

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