The use of ICT
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CloseHow to make best use of information and communication technology in your organisation.
Using technology is a part of our everyday lives. From computers in the office, to the internet, databases, customer relations programmes and systems to manage operations, it is hard to function without ICT.
Information and communication technology is a tool that can be used as part of your strategy to improve organisational effectiveness. Technology can transform not just your internal efficiency, but also enable you to raise your profile, provide streamlined access for beneficiaries and supporters, and reach out to new communities.
The nonprofit sector is pioneering diverse new approaches to using ICT to improve beneficiary involvement; if you have approaches or stories about your use of ICT why not share them here?
Millcaster Tales
Read our charity soap opera story of communications crisis. A computer virus leads to organisational meltdown - who is to blame?
Useful links
- ICT Development Services - NCVO's site about managing and funding ICT in nonprofit organisations.
- Data Protection Act
- Lasa knowledgebase - ICT information and advice
- ICT Strategy Toolkit - great resource to focus your ICT plans
- IT4Communities - IT volunteers to help you organisation
- Social by Social - a practical guide to using new technologies to deliver social impact
- Interesting article about the impact of the size of the organisation on knowledge management (weknowmore.org)
- Savvy Citizens - helping people get the most from information and information technology.
Have your say
Ask a question or join a discussion in the Day-to-day operations forum.

