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Contract, what contract? (part two) - the video

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Joan who has been concentrating on planning Age Aid’s 10th anniversary celebration, is horrified to discover that her treasurer has submitted a very poor application for next year’s funding.

Watch the video

Animated story is 8mins, 26s.

Response from the sector

We asked charity sector leaders to watch the latest story and share their views.

Stuart Etherington, Chief Executive, NCVO

Sir Stuart indentifies some missing elements from the management structure: "Where's the Chief Operating officer? The time has come to put in some infrastructure underneath the CEO."

Podcast is 4mins, 31s.

Rachel Beer, founding partner of Beautiful World

Rachel Beer speaks about the importance of building and maintaining strong relationships to support you in times of crisis.

Podcast is 3mins, 35s.

Helen Verney, Director of Finance and Operations, the Diocese of London 

Helen Verney highlights the importance of reporting: "Outcome reporting, the Holy Grail of the charity sector that we’re all looking for was touched on several times."

Podcast is 4mins, 8s.

Have your say

'Millcaster Tales' is more than just a charity soap opera; it provides a new perspective on the key issues we all face working in the third sector. The debate on the issues arising from each tale is as important as the tale itself. We hope that the videos of Millcaster Tales will encourage you to contribute to the discussions we're having on the main issues from each tale.

'Contract, what contract?' discussion

  • Rachel Beer highlighted the breakdown in relationships as a major element in Age Aid's problems. How should Joan start to rebuild the relationships that have been damaged?

  • Should the trustees consider contacting Lawson Care to discuss their options?

  • Have you any experience of tendering against private companies?

Have your say on the Millcaster Tales forum

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